Bloom
Electronics began its operations in 1991 in a small
way. Since then the company has grown to become a
popular and well-respected Computer Dealer in Coimbatore.
Bloom offers to its customers a full range of computers
as well as an extended selection of peripherals, computer
accessories, computing software and related services
to suit every requirement. Additionally, the company
offers an array of services to support its customers
in their respective businesses. Bloom has a wide spectrum
of customers that include Corporate, Government, Healthcare,
Educational Institutions, SMB & SME and individuals.
As
a full service provider Bloom also has interest in software
development to develop customized software packages
through its sister concerns Sierra ODC Pvt. Ltd. &
Angler Solutions in Malaysia & USA. Together they
serve a number of Multinationals around the globe.
Quality
Products, Excellent Service & Support and Competitive
prices are the three core factors which fueled Bloom's
growth to the Number-one positioning in COIMBATORE and
as the Best Marketing practices and Best Demand Generation
Company in the whole of APAC region. After 15+ years
of operations Bloom still focuses in these aspects and
has Customer Satisfaction the ultimate goal to succeed
in this industry.
The
Shopping Experience
Bloom
pioneered the concept of Computer Super Market in Coimbatore,
bringing all computer related products under a single
roof where the customer has the convenience of walking
around and picking up products of their choice to integrate
their own computer to suit his budget and need, thus
giving the city a totally different computer shopping
and customer experience.
In
Bloom's shop-floor you will always find the major multinational
brands like Compaq, IBM. Hewlett Packard, Acerand regional
brands like HCL, in display.
The
showroom is well planned and interactive, with the customer
having the utmost comfort in getting prices, deals or
offers. Live Demos of products with the latest technology
are always available for the customer to see and feel
different products and configurations. Bloom's complete
operations are also using the latest in technology,
with VPN among its offices, WiFi Networks, dedicated
Servers for mail and database administration.
Periodically
Bloom conducts exclusive Technology shows, these shows
are a landmark event in this part of India. The highlights
of these showsare:
•
Latest Technologies
•
Solutions for various walks of life viz.
Professionals
/ Corporate / SMB & SME / SOHO / FTU /
Industry Specific
•
Amazing Offers and best deals in the Industry
Apart
from the direct customers and patrons Bloom also has
a very large redistribution to sub-dealer & resellers
numbering to 400+ in South India. This is handled by
a separate area apart from the showroom.
Customised Customer Support
Keeping
with the age-old traditions of customer satisfaction,
the motto of our service & support team is "Your
Satisfaction is our Motivation".
Understanding
the needs of the customer has been an integral part
of the service and support process. All services have
been customized to customer needs, starting from the
time the purchase is made assistance provided to integrate
the system and install the same, providing training
in the initial usage of the PC and instructing in the
good maintenance practices. Last but not the least priority
to all and immediate attendance to the customer for
all downtime support.
Bloom
has achieved this by having a separate Call Center based
operation to interact and co-ordinate the support and
concerns of the customer. |